A dog-walking and sitting service that bills itself as “the inventor of on-demand dog walking” has opened its first call center outside its California base in Ahwatukee.
Wag! launched mobile on-demand services in 2015, and like many startups, there have been glitches resulting in some negative reviews.
But the company is committed to continually bettering its mobile app, service and communication with “pet parents who use the Wag! Platform,” said Jeff Davis, a Scottsdale resident and the company’s spokesman.
A dog-walking and sitting service that bills itself as “the inventor of on-demand dog walking” has opened its first call center outside its California base in Ahwatukee.
Wag! launched mobile on-demand services in 2015, and like many startups, there have been glitches resulting in some negative reviews.
But the company is committed to continually bettering its mobile app, service and communication with “pet parents who use the Wag! Platform,” said Jeff Davis, a Scottsdale resident and the company’s spokesman.
“If I have to go back because I think I left my phone or didn’t do something, they know in advance that I’m going back, and for what reason,” McPike added.
She said she’s not one to knock the competition but after researching the business, and learning of issues from fellow members of Pet Sitter’s Forum, she agrees she does have concerns. Nevertheless, she said that at present, it doesn’t affect her business.
“My main concern is my business, not what Wag! does,” McPike said.
“I have so much business that I don’t have time to be a part of Wag! In fact, I finally had to quit daily dog walks because I was spending so much time doing the actual pet sitting and couldn’t commit to five days a week of dog walking at a certain time.
“I do, however, walk dogs as part of my pet-sitting services when I’m taking care of a client’s dog or dogs while they’re away.”
Fraternal twins Cayden and Nathyn Weinmann of Ahwatukee say they’re not worried about Wag! cutting into their work as the “Dog Walkin’ Duo,” having established a trusting relationship with their local clients.
“I think what we’re doing here in our own neighborhood isn’t going to be bothered by Wag!” said Cayden, 12.
Added Nathyn: “Yeah, we know our clients and they know and trust us.”
The Altadena Middle School students started their own dog-walking service in 2017 and stay busy within their neighborhood.
Their parents, Christina and Dan Weinmann – Ahwatukee residents of 22 years – say they’re proud of their entrepreneurial sons and their commitment to their business and care for the dogs they walk.
Read full story at http://www.ahwatukee.com/business/article_1121d722-dece-11e8-b1a4-67c95c008f04.html